Refunds & Cancellations
Scope and refund expectations
Project scope should be clear before launch. If scope changes, document the change, owner, impact, and approval state. Refund and cancellation policy pages should be public, plain-language, and linked from support and bi...
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Project scope should be clear before launch. If scope changes, document the change, owner, impact, and approval state. Refund and cancellation policy pages should be public, plain-language, and linked from support and billing surfaces.